📋Terms & Conditions
Terms of Service for using Taxsoar's professional tax management and advisory services.
Last updated: October 2025
Governing Law: Dutch law, jurisdiction in the Netherlands
📋Services Provided
Professional services offered by Taxsoar
Core Services
• We provide professional bookkeeping, tax compliance, financial reporting, and advisory services
• The scope of services will be confirmed in a written agreement or engagement letter
• Services may involve the use of secure third-party applications and tools, always in compliance with confidentiality and data protection standards
👤Client Responsibilities
Your obligations when using our services
Information Requirements
• Provide complete, accurate, and timely information and documentation
• Ensure that all required records (e.g., invoices, contracts) are available for correct processing
• You remain responsible for the underlying accuracy of the information provided
🎓Professional Standards
Our commitment to professional excellence
Service Delivery
• Services are delivered in accordance with applicable professional and ethical standards
• We do not provide legal representation
• We may be required by law (e.g., Anti-Money Laundering regulations) to conduct due diligence or file reports of unusual transactions. These obligations are statutory and not optional
⚖️Limitation of Liability
Scope and limits of our liability
Liability Limits
• Our liability is limited to direct damages up to the amount of fees paid for the specific service in question
• We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, penalties due to delayed client information)
• Clients remain responsible for reviewing and approving final submissions (e.g., tax filings) before they are filed
💳Fees & Payment
Payment terms and obligations
Payment Terms
• Fees are charged as per engagement (hourly, fixed, or project-based)
• Payment terms will be stated in your invoice
• Late payment may result in suspension of services and additional charges
🔒Confidentiality & Data Use
How we protect and use your information
Data Protection
• All client information is treated as strictly confidential
• Data may be shared only with trusted service providers or professional advisors where necessary to perform the agreed services
• We maintain professional secrecy, subject to legal reporting obligations
Electronic signatures
• We may use third-party e-signature providers (acting on our instructions) to prepare, send, and collect signatures (incl. but not limited to e.g. POA's)
• We store the executed document in our EU storage; the signature certificate/audit log is available upon request
Acting under POA
With your Power of Attorney, we may:
• Create/manage third-party accounts (e.g., accounting/e-signature), accept their Terms and Data Processing Addenda (DPAs) as your agent, and configure settings needed to deliver the service
• You are the owner of such an account and we are added with the minimum necessary role
• Off-boarding: We remove our access and hand back full control to the client
Document access in your dashboard
• Clients can view/upload/download/change/delete own documents (restrictions apply)
• Processing of personal data follows our Privacy Policy
✅Good Faith & Legal Compliance
Our commitment to lawful and ethical conduct
Legal Obligations
• We act in good faith and in compliance with applicable law
• If we are legally required to report certain activities (e.g., under AML regulations), this obligation overrides confidentiality. Clients acknowledge this is a legal duty
🔚Termination
Terms for ending the service relationship
Service Termination
• Either party may terminate with written notice
• All outstanding fees remain payable upon termination
• Confidentiality and data protection obligations survive termination
🌪️Force Majeure
Events beyond our reasonable control
Uncontrollable Events
• We are not liable for failure or delay in performance due to events beyond our reasonable control (e.g., natural disasters, cyber incidents, regulatory changes)